workforce enhancement

Workforce Enhancement Opportunities

General questions regarding course scheduling should be directed to your training monitor or supervisor. For questions regarding institutional training, contact the Curriculum Development & Delivery Unit Chief.

Communication Skills

Course # MHPPGM0001925SU
Hours: 20

This course provides the tools to handle the most difficult and important conversations, teaches the best approach to communicating what’s on your mind, and achieves a positive outcome. Students learn how to make it safe to talk about almost anything, to be persuasive, non-abrasive and turn crucial conversations into the action and results wanted. Students should learn to develop individual effectiveness, strengthen teams, vitalize organizations, improve communications, and enrich relationships.

Course # MHPPER0002968SU
Hours: 16

This course is designed to focus on tools, techniques, and skills for solving the toughest performance problems. Teaching participants how to hold others accountable and skillfully confront broken promises, failed commitments and/or bad behavior using tools for understanding and influencing bad behavior at the individual, group and organizational level; solving problems in a way that creates buy-in and strengthens relationships. Crucial Conversations is a prerequisite for this course.

Course # MHPPER0002225SU
Hours: 24

This course provides instruction on how to prepare and deliver effective presentations. Topics covered include the components of a purposeful objective, developing a lesson plan based on objectives, effective visual aids, communication skills, the components of an effective presentation, and brief evaluation methods.

Professional Development

Course # MHPADM0001809VS
Hours: 16

This course, developed by The Arbinger Institute, allows participants learn how to implement a performance platform that enables them to operate with an outward mindset. They learn and apply four sets of tools: self-awareness tools that help them see when they might be operating with an inward mindset, mindset-change tools that they can apply to turn their mindsets outward; accountability tools that help them to operate in their roles with an outward mindset; and collaboration tools that teams can deploy together in order to operate with an outward mindset.

Course # MHPPER0002860SU
Hours: 10

This skill-based course helps participants learn the plain language writing skills essential for effective government writing.  Instructors teach concepts using interactive facilitation, sample explanations, and hands-on activities.

Course # MHPPGM0002138SU
Hours: 18

This course, developed by Franklin Covey, will help people within work organizations change the fundamental way they approach their jobs, relationships, even problems and opportunities by breaking common ineffective behaviors and tendencies, creating high levels of trust and developing strong interdependent relationships.  Once you see and think differently, you will act differently - and those actions will produce superior results.  This sort of transformation is the key to turning organizations into places where effective people create lasting results.


Course # MHPCPS9800900SU
Hours: 16

This two-day course is designed for Hill AFB employees needing basic Microsoft Excel skills. The course teaches the basics of navigating the Excel user interface, viewing and managing worksheets, editing workbooks, using basic formatting, inserting objects, working with basic formulas, and printing and distributing worksheets. Exercises spread throughout the course facilitate information retention.

Course # CHPMAO0000100SU
Hours: 6

Formerly known as the 8-Step Problem Solving Method, this training cultivates a standard, innovative, critical thinking culture to improve the way we work. Solving day-to-day work area problems, regardless of organizational level, goes to the heart of CPI efforts. This problem-solving method serves as the framework for the application of all CPI approaches, methodologies, tools, and techniques available to the practitioner.

Course # MHPADM0285000SU
Hours: 4

This course provides training to assemble and present professional meetings at all levels.

Course # MHPADM9803300BR
Hours: 4.5

This course prepares leaders and managers to meet expectations of the new AFSO21 culture via transformation management.  Through a series of robust guided discussions and interactive exercises, participants will identify their strengths and weakness and leaders and managers be better equipped to use team thinking to employ Lean and Continuous Process Improvement.

Interviewing Skills

Course # MHPPDV9803502SU
Hours: 4

This course provides center employees with tools to help prepare them for interviewing.  Course will teach Competency-Based Interview questions and familiarize the student with competencies. Students will learn responsibilities of the candidate.

Course # MHPPDV9803533SU
Hours: 4

This course provides interviewers and interviewees with tools to identify principles and facts related to competency-based interviewing and the Situation, Task, Action and Result (STAR) concept.  In addition, leader competencies will be discussed.  Students will develop basic interview questions and discuss the responsibilities of Panel Lead, Panel Member and interviewee.


Mon – Fri
0630 – 1600

Sat – Sun

Closed all AFMC Family Days and Federal Holidays.


Curriculum Development & Delivery Unit Chief
Tom Brewer
(801) 775-4009


6022 Fir Ave. Bldg. 1279

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